Privacy Policy

1Information We Collect

Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Parent/guardian information
• Student name and age
• Emergency contact information
• Donation details
• Volunteer application details
• Sponsorship inquiry information
• Event registration information

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website
• Cookies and analytics data

Media & Participation Information

With permission where required, we may collect:

• Photos
• Video footage
• Testimonials
• Program participation records

2How We Use Information

We may use your information to:

• Respond to inquiries
• Register participants for programs or events
• Process donations
• Manage volunteer applications
• Communicate updates and announcements
• Improve website functionality
• Analyze usage trends
• Provide customer support
• Promote Skills Lab programs and impact
• Maintain participant safety and operations

3Youth Privacy

Protecting youth information is important to us.

We do not knowingly collect personal information from children through the website without appropriate parent or guardian involvement when required.

For youth program registrations, information may be collected through a parent, guardian, school, or authorized representative.

4Donations & Payments

Donations or payments made through third-party platforms may be processed by secure payment providers.

Skills Lab does not store full payment card information on its website unless specifically handled through a compliant processor.

Please review the privacy policies of payment providers used during transactions.

5Cookies & Analytics

Our website may use cookies, pixels, and analytics tools to improve user experience and understand website traffic.

These tools may include services such as:

• Google Analytics
• Meta Pixel
• Email marketing platforms
• Event registration systems

You may control cookies through your browser settings.

6Sharing of Information

We do not sell your personal information.

We may share limited information with trusted service providers who help us operate our website, programs, events, or communications, such as:

• Website hosting providers
• Payment processors
• Email marketing tools
• Registration systems
• Background screening vendors
• Operational support vendors

Information may also be disclosed when required by law or to protect safety, rights, or operations.

7Media Use

Photos or videos may be captured during public events, programs, or activities for marketing, storytelling, and promotional purposes.

When required, additional consent may be requested for youth participation imagery.

8Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information.

However, no online system can guarantee absolute security.

9Your Choices

You may request to:

• Update your contact information
• Opt out of marketing emails
• Ask questions about your data
• Request deletion where legally applicable

To unsubscribe from email communications, use the unsubscribe link in messages or contact us directly.

10Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of external sites. Please review their policies before submitting information.

11Volunteer Background Checks

Certain volunteer roles involving youth may require background screening through approved third-party providers.

12Changes to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with a revised effective date.

13Contact Us

For privacy-related questions, please contact: